Australian citizens requiring consular assistance can contact the Australian Consulate-General in Geneva:
Case Postale 102
Chemin des Fins 2
1211 Geneva 19
Ph. +41 (0) 22 799 91 00
E-mail. [email protected]
Consular staff can assist Australians overseas in accordance with the Australian Consular Service Charter.
The Australian Department of Foreign Affairs and Trade maintains a 24/7 Consular Emergency Centre, so you can always contact a consular officer if you are in urgent need of assistance.
You should take personal responsibility for your travel choices, your safety, finances and behaviour overseas, including obeying the laws of the country you are visiting.
What we can and cannot do
Further information on what we can and can not do for Australians overseas can be found here http://smartraveller.gov.au/services/consular-services-charter.html
Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade.
As part of the update we no longer ask Australians to register their travel before departure.
Smartraveller’s registration system will activate only when there’s a crisis overseas.
We encourage Australians overseas to stay in touch with friends and family and let them know you’re safe.
If you need immediate assistance, you can call the Consular Emergency Centre on +61 2 6261 3305 from overseas or 1300 555 135 from within Australia.
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Consular Privacy Collection Statement
Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand. Copies of the Statement are available at Smartraveller privacy collection notice | Smartraveller