Australian Consulate-General

Australian citizens requiring consular assistance can contact the Australian Consulate-General in Geneva:

Australian Consulate-General
Case Postale 102
Chemin des Fins 2
1211 Geneva 19

Ph. +41 (0) 22 799 91 00
Fax. +41 (0) 22 799 91 78
E-mail. [email protected]

CONSULAR ASSISTANCE

Consular staff can assist Australians overseas in accordance with the Australian Cons ular Service Charter.
The Australian Department of Foreign Affairs and Trade maintains a 24/7 Consular Emergency Centre, so you can always contact a consular officer if you are in urgent need of assistance.

We also encourage you to take out appropriate travel insurance and read the Travel Advisories for information about your country of destination.

You should take personal responsibility for your travel choices, your safety, finances and behaviour overseas, including obeying the laws of the country you are visiting.

Information about passport and/or consular services for Australians can be found here:

Consular Services

Passport Services

Notarial Services

The Consul-General for Switzerland and Liechtenstein is Ms Natalie Grant.

Consular Privacy Collection Statement

Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand. Copies of the Statement are available at http://www.dfat.gov.au/dept/consular/privacy.html or by requesting a copy from the Department.

What we can and cannot do

Further information on what we can and can not do for Australians overseas can be found here http://smartraveller.gov.au/services/consular-services-charter.html

Smartraveller

Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade.

Important changes to Smartraveller are coming. Our new Smartraveller website will be launched in November 2019. It will include a simpler system for getting travel advice updates and a new approach to registration.

Travellers have told us what they want most from Smartraveller is timely travel advice. We’ve listened, and we’re working on a subscription service that will deliver the latest updates to your inbox and SMS critical alerts in a crisis.

As part of the update we no longer ask Australians to register their travel before departure.

From November, Smartraveller’s registration system will activate only when there’s a crisis overseas.

The service we provide to Australians in difficulty overseas is not changing.

You’re still welcome to register your travel with Smartraveller until November.

As always, we encourage Australians overseas to stay in touch with friends and family and let them know you’re safe.

If you need immediate assistance, you can call the Consular Emergency Centre on +61 2 6261 3305 from overseas or 1300 555 135 from within Australia.

For more information on the changes, visit Smartraveller.gov.au/changes

Applying for Australian Citizenship by Descent

You may be eligible for Australian citizenship by descent if you were born outside Australia and one (or both) of your parents at the time of your birth was also an Australian citizen at that time. Check your eligibility before you apply.

Apply online through ImmiAccount. More information about how to apply is available on the Department of Home Affairs website.

Information about processing times is also available on the Department of Home Affairs website.

Applying for Evidence of Australian citizenship

An Australian citizenship certificate is an official document that shows that a person is an Australian citizen. If you meet requirements, you can get a certificate, or replace one that has been lost, destroyed or damaged. Check your eligibility before you apply.

Apply online through ImmiAccount. More information about how to apply is available on the Department of Home Affairs website.

Information about processing times is also available on the Department of Home Affairs website.