Australian citizens requiring consular assistance can contact the Australian Consulate-General in Geneva:
Case Postale 102
Chemin des Fins 2
1211 Geneva 19
Ph. +41 (0) 22 799 91 00
Fax. +41 (0) 22 799 91 78
Information about passport and/or consular services for Australians can be found here:
The Consul-General for Switzerland and Liechtenstein is Ms Natalie Grant.
Consular Privacy Collection Statement
Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand. Copies of the Statement are available at http://www.dfat.gov.au/dept/consular/privacy.html or by requesting a copy from the Department.
What we can and cannot do
Further information on what we can and can not do for Australians overseas can be found here http://smartraveller.gov.au/services/consular-services-charter.html
Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade.
Important changes to Smartraveller are coming. Our new Smartraveller website will be launched in November 2019. It will include a simpler system for getting travel advice updates and a new approach to registration.
Travellers have told us what they want most from Smartraveller is timely travel advice. We’ve listened, and we’re working on a subscription service that will deliver the latest updates to your inbox and SMS critical alerts in a crisis.
As part of the update we no longer ask Australians to register their travel before departure.
From November, Smartraveller’s registration system will activate only when there’s a crisis overseas.
The service we provide to Australians in difficulty overseas is not changing.
You’re still welcome to register your travel with Smartraveller until November.
As always, we encourage Australians overseas to stay in touch with friends and family and let them know you’re safe.
If you need immediate assistance, you can call the Consular Emergency Centre on +61 2 6261 3305 from overseas or 1300 555 135 from within Australia.
For more information on the changes, visit Smartraveller.gov.au/changes
Living in Switzerland
The Australian Consulate General in Geneva provides the following services: